Privacy Policy

‘Ginger Betty Limited’ Organisation Privacy Notice 09 June 2019


Our contact details 

Name: Ginger Betty Limited

Address: 2-3 Brandwood Farm Cottages, Rakehead Lane, Stacksteads, Bacup, Lancashire OL13 0PD

Phone Number: 07923 368612

E-mail: Tracey@gingerbetty.co.uk


What type of information we have 

We currently collect and process the following information:

· Email address, Name and Postal Address


How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· To enable dispatch of ordered items, and to assist in targeted marketing campaigns.

We also receive personal information indirectly, from the following sources in the following scenarios:

· Facebook and Instagram – to assist in targeted marketing campaigns

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting tracey@gingerbetty.co.uk.

(b) We have a legal obligation.

(c) We have a vital interest.

(d) We have a legitimate interest.


What we do with the information we have

We use the information that you have given us in order to enable dispatch of ordered items, and to assist in targeted marketing campaigns.

We may share this information with Facebook and Instagram

How we store your information 

Your information is securely stored on a password protected secure computer. 

We keep email address, telephone number and name and postal address for a period of 12 months. We will then dispose your information by securely wiping/deleting from our system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access- You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure- You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at:

tracey@gingerbetty.co.uk, tel: 07923 368612 and or 2-3 Brandwood Farm Cottages, Rakehead Lane, Stacksteads, Bacup, Lancashire OL13 0PD if you wish to make a request.


How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113